The Nov. 24 CASE Europe-edition Twitter chat explored crisis communication.
Sarah Raezler (@sraezler) is a senior information resource specialist for CASE. Good morning! Let’s dive right in with some CASE content to complement day three of the AMA Symposium for […]
Chris Syme (@cksyme) is principal at CKSyme.org, a consulting firm in Bozeman, Mont. Just as loose lips sink ships, errant thumbs and fingers can send a reputation into the depths of […]
“Effective crisis management starts with a plan. While every crisis is different, having a plan that provides a framework for response—and testing and practicing the plan—will allow the institution to focus on the nuances of the crisis at hand rather than routine but important details that can slow response time.”
Chris Syme (@cksyme) is principal at CKSyme.org, a consulting firm in Bozeman, Mont. University social media community managers are often at a loss about how to handle regularly scheduled social media […]
Today’s chat was co-moderated by Tonya Oaks Smith, communications director for the University of Arkansas-Little Rock’s Bowen School of Law. [View the story “Twitter Chat Recap: Being Human on Social […]