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Author Archives: Janna Crabb

Four Ways to Engage Silent Community Members

November 16, 2015by Janna Crabb Leave a comment

Richard Millington, founder of Feverbee, shared tips on ways to encourage silent or mostly silent members to begin contributing to the conversation.

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Communications, Social Media
Rachel Happe, co-founder of The Community Roundtable, shares tips on demonstrating ROI.

Using Community Behavior to Demonstrate ROI

November 13, 2015by Janna Crabb Leave a comment

Rachel Happe, co-founder of The Community Roundtable, shared advice about demonstrating ROI through the lens of community management—and offered tips on finding the information that is most valuable to your institution.

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Communications, Social Media

Six Fundamentals of Building Community

November 12, 2015by Janna Crabb Leave a comment

David Spinks, founder and CEO of CMX Media, shared six fundamentals for successful community building, relevant to anyone who wants to build community in a virtual space regardless of its purpose or industry association.

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Communications, Social Media

Hacks for Growing Online Community with Limited Resources

November 10, 2015by Janna Crabb Leave a comment

Most of us who are responsible for managing online communities—whether private groups or publicly available platforms—are slowed by limited resources and a very long to-do lists. What can we do to make the most of our limited time and resources? Four tips on doing more with less.

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Communications, Social Media

Weekly Highlights for Oct. 23

October 23, 2015by Janna Crabb Leave a comment

Read on for this week’s advancement news worldwide, the latest CASE news, trending discussions on CASE communities and content shared by member institutions. Have something to share? Add it in […]

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CASE Highlights

Twitter Chat Recap: Circle of Excellence Best Practices

June 9, 2015by Janna Crabb Leave a comment

The June 9 #casesmc chat explored takeaways from 2015 Circle of Excellence winners for best websites, mobile apps and social media. Co-moderator Joel Pattison, director of web communications at UVA’s […]

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Twitter Chat Recaps

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